Hospitality Growth Strategist · Barcelona
See your hotel or restaurant the way your guests do. Then fill it.
I help hotels, resorts and restaurants win more direct bookings, more covers and better reviews, with websites, digital marketing and AI built for hospitality.
Ask me anything about growing your hotel or restaurant
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AL BARAKA, Barcelona: results from my own work, June 2025 to August 2026 · Read the full case study
The Guest Journey Map
Every guest takes the same five steps. Most businesses leak money at three of them.
The Guest X-ray checks all five in about a minute and puts a price on every leak.
Search
Can guests find you on Google, Maps, OTAs and AI assistants?
Decide
Do your photos, reviews, speed and menu or rooms win the comparison?
Book
Can they book or order directly in a few taps, or do you lose them?
Arrive
Do they find you, and does the visit match the promise?
Return
Do you keep them, so the next booking costs you nothing?
What I do
Three service lines. One goal: more guests who book you directly.
Websites and direct booking
Fast, beautiful sites with booking or ordering built in, so guests stop leaving for Booking.com or Uber Eats.
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Digital marketing
Google Business Profile, local SEO, Google Ads, Meta, delivery apps and reviews, run as one system, measured in bookings.
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AI and automation
Guest messaging, review replies, booking follow-up and the boring admin, handled by agents that work while you sleep.
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Signature service
I become your guest. You watch what they experience.
I search for you, compare you with the place next door, try to book a room or a table, send you a WhatsApp and time the reply. You get a 10-minute Guest Film and a scorecard with the three fixes worth the most money.
I search like a guest
On Google, Maps, OTAs, delivery apps and AI assistants, in the language your guests use.
I compare you
With the three places a guest would choose instead of you.
I try to book or order
On a normal phone, timing every step and every obstacle.
I message you
By WhatsApp, email or form, and time how long you take and how well you answer.
Who I work with
Built for hospitality, and only hospitality.
Case study · AL BARAKA
How a Barcelona restaurant went from €500 to over €3,000 a day.
When I started, AL BARAKA sold slow curry dishes with 25-minute kitchen tickets and had no website at all. We repositioned it as fast food with 10-minute tickets, built its own website and ordering platform, rebuilt Google Ads and Uber Eats, and opened new branches.
Read the full case studyThe Menu
Every offer, with its price on the table.
No "contact us for a quote". Start with a free taster, order the main course when you're ready.
See the Menu →Guides
Guides owners actually use.
The Guest Journey Map: Five Stages Explained
Every hotel and restaurant guest goes through the same five stages: Search, Decide, Book, Arrive, Return. Here is what happens at each one and where the money leaks.
The Leak Model: How We Price Lost Revenue
How the Guest X-ray turns weak points in a hotel or restaurant's online guest journey into an estimated monthly cost, and why it is shown as a range.
The Restaurant Website Checklist
A practical restaurant website checklist, organised by the guest journey: get found, win the comparison, take bookings and orders, and bring guests back.
About
I've stood behind your front desk.
I started at the front desk of a hotel in Cox's Bazar and became its digital marketing manager. Today I study Tourism at the Universitat Autònoma de Barcelona and grow hotels and restaurants with an executive chef as my partner on the kitchen side.
My storyFind out what your guests see. It takes a minute.
Free, no account, no sales call unless you ask for one.